Privacy policy
RESPONSIBLE FOR PERSONAL DATA
Company Aralani Optometristes S.L.P. (en adelante “THE PERFECT SENSE”)
NIF B67579417
Address Calle Martorell,14, Sant Cugat del Vallès, 08172, Barcelona, España
Registry data Barcelona Mercantile Registry, Volume 47283, Folio 104, Page 547224, 2nd Inscription
Email: info@theperfectsense.es
Website: www.theperfectsense.es
We inform that the website www.theperfectsense.es of which THE PERFECT SENSE is the owner (hereinafter, “the portal or website”), complies with the guidelines of current regulations on the protection of personal data, Regulation (EU ) 2016/679 of April 27, 2016 (RGPD) as well as LO 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, regulations on the protection of natural persons regarding the treatment of personal data and the free circulation of these data.
PRINCIPLES FOR TREATMENT
In the processing of personal data, we will apply the following principles that comply with the requirements of the regulations on the Protection of Personal Data:
– Principle of legality, loyalty, and transparency: we will require consent for the processing of your personal data for one or more specific purposes of which we will inform in advance with absolute transparency.
– Principle of data minimization: we will request only the data strictly necessary in relation to the purposes for which it is necessary.
– Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform of the corresponding conservation period.
– Principle of integrity and confidentiality: Your data shall be processed in such a way as to ensure the adequate security of personal data and confidentiality.
DATA REQUESTED AND PURPOSE OF TREATMENT
As a User, you are solely responsible for the veracity and correctness of the data that you send us directly or through the website, exonerating us from any responsibility for them.
In this sense, we inform that the data that you provide us voluntarily is collected and processed for the following purposes:
Contact
Categories of data
– Identification data: email address
Purposes
– Answer your questions, enquiries or requests.
– Manage the requested service, answer your inquiry, or process your request.
Send information by electronic means related to your request.
– Legitimation: consent of the owner of the data.
Enrollment Form
Categories of data
– Identification data: email address
Purposes
– Send commercial or event information by electronic means
– Perform analysis and improvements in sending mailing, to improve our commercial strategy.
Legitimation: consent of the owner of the data.
Blog comment form
Categories of data
– Identification data: name, email address
Purposes
– Manage and publish comments on the web portal.
Legitimation: consent of the owner of the data.
Hiring of products and/or services (patients)
Categories of data
– Identification data: name and surname, NIF/NIE, email address
– Billing information: billing address, postal address
– Health data: clinical history, diseases, genetic diseases, medical history. These data will be requested when necessary for the provision of a service related to your visual health.
Purposes
– Management and administration of the contracted products and/or services.
– The preparation of the budget and its monitoring through communications between both parties.
– Send information by electronic means related to your request.
– Study graduation and other medical conditions
– Surveys and research studies
– Vision grading
– Order custom contact lenses
– Send commercial or event-related information, as long as there is express consent.
– Billing and declaration of timely taxes.
– Carrying out the corresponding transactions.
– Control and recovery procedures.
Legitimation: the contractual relationship between the parties, express consent for the processing of sensitive data of the owners of the data, and legitimate interest.
Contracting of products and/or services (Suppliers)
Categories of data
– Identifying data: name, personal/professional email address, company legal representatives, self-employed data.
– Billing information
Purposes
– Billing and declaration of timely taxes.
– Carrying out the corresponding transactions.
– Billing procedures.
Legitimation: the contractual relationship between the parties.
Social media
– Answer your questions, enquiries or requests.
– Manage the requested service.
– Relate with you and create community.
Legitimation: the one granted to the social network in question. The conditions of use, privacy policies and access regulations that belong to the appropriate social network in each case and have been previously accepted as a User will be followed.
CONSENT
By entering the data, as a User you grant express and unequivocal consent, stating that you have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing of the same, so that we proceed to the processing of the data provided for the purposes mentioned. It also implies consent to the international transfer of data, exclusively due to the fact that some of the providers or third parties that provide services necessary for the development of this website are located in other countries.
Failure to provide the requested personal data and failure to accept this data protection policy (“checkbox” in the form) implies the impossibility of managing the services (purposes) mentioned above.
MINORS
Express mention is made of minors under 14 years of age, in relation to the processing of their personal data. Minors may not access this website without the consent of their parents or guardians. In this sense, it is not responsible for the breach of this provision.
PERSONAL DATA OF THIRD PARTIES
At THE PERFECT SENSE we only treat the data provided by the owners. If you provide us with data from third parties, you must first inform and request their consent from said persons, or otherwise, you exempt us from any responsibility for the breach of this requirement.
MANAGERS OF THE DATA PROCESSING
THE PERFECT SENSE informs you that it will not transfer personal data to third parties, except by legal obligation. However, in the case of being transferred to a third party, prior information would be obtained requesting express consent for such assignment. As treatment managers, THE PERFECT SENSE has, among others, contracted the following service providers, who have committed to compliance with the applicable regulatory provisions on data protection, at the time of their contracting:
GreenGeeks LLC, with address at 3411 Silverside Rd, Tatnall Building # 104, Wilmington, DE 19810 USA. You can consult its privacy policy at https://www.greengeeks.com/legal/privacy, as well as its data treatment agreement at https://www.greengeeks.com/legal/dpa.
IdCloud, service provided by Apple Inc., with address at One Apple Park Way, Cupertino, CA 95014, United States. You can check their privacy policy at https://www.apple.com/legal/privacy/es/. International transfers from Spain to the United States are based on the standard contractual clauses provided by the company, you can consult them at the following address https://www.apple.com/legal/enterprise/data-transfer-agreements/datatransfer-es.pdf.
TYPEFORM S.L., with address at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain), and CIF B65831836. You can find its privacy policy at the following link https://admin.typeform.com/to/dwk6gt/
In order to offer the requested services, THE PERFECT SENSE may disclose with its service providers – such as hosting services, site maintenance, and security, billing, etc.- personal data. Some of the aforementioned managers have their servers located in foreign countries. By means of this policy, we want to mention that we proceed to carry out (in such cases) the international transfers that allow us to carry out the service/functionality that you have requested, safeguarding the security of your data at all times and ensuring that they meet the protection requirements of data contained in the RGPD, imposing the necessary confidentiality measures and other necessary technical-organizational measures. Such guarantees and safeguards consist of the adequacy decisions of the European Commission (https://www.aepd.es/es/derechos-y-deberes/cumple-tus-deberes/medidas-de-cumplimiento/transferencias-internacionales) , standard contractual clauses approved by the European Commission, or other legal mechanisms allowed by the GDPR.
RECOGNISED RIGHTS
THE PERFECT SENSE guarantees in any case as a User the exercise of the rights of access, rectification, cancellation, information and opposition, limitation, and portability, in the terms provided in the current legislation. Therefore, you can exercise your rights by sending an express request to the postal address indicated in the heading and/or by sending an email to info@theperfectsense.es, indicating in the subject: ARCO-POL Rights, and attaching a photocopy of your ID. If you require it, we have forms at your disposal for the correct exercise of your rights. We proceed to detail what each of these rights consist of:
– Access right allows the interested party to know and obtain information about their personal data being handled.
– Rectification or deletion right allows one to correct errors, modify data that is inaccurate or incomplete, and guarantee the accuracy of the information being handled.
– Right of deletion allows you to request the elimination of the data subject to treatment when they are no longer necessary for the execution or provision of the service.
– Right of opposition It allows you to avoid that the processing of your personal data is not carried out, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked for the corresponding period while legal obligations persist.
– Limitation of processing allows you to request the limitation of the processing of your data, in which case they will only be kept for the exercise or defense of claims.
– Data portability allows you to request and send the data that concern you and that you have provided us to another person in charge that you indicate to us (whenever it is technically possible).
– Right not to be subject to automated individual decisions (including profiling):the right not to be the subject of a decision based on automated processing that has effects on or significantly affects the data subject.
In the event of acting as a representative of the owner of personal data, it will be necessary for you to prove said representation by means of your ID or electronic signature.
In turn, as a User, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of any processing carried out before the said withdrawal. You have additional information at the following link: https://www.aepd.es/es/derechos-y-deberes/conoce-tus-derechos
You also have the right to file a claim with the control authority if you consider that your rights in relation to the protection of your data may have been violated before the Spanish Agency for Data Protection (AEPD), at Jorge Juan Street, 6, 28001 -Madrid or through the electronic headquarters of the AEPD: https://sedeagpd.gob.es/sede-electronica-web/.
THERAPY DURATION
The data that you have provided us will be kept as long as there is a mutual interest to maintain the end of the treatment and/or during the period for which legal responsibilities may arise for the services provided. When data are no longer necessary for such purposes, they will be removed with appropriate security measures to ensure the pseudonymization of the data or the total destruction thereof. If you require it, we have a table with the specific duration period of each of the performed treatments.
ADDITIONAL NOTES
THE PERFECT SENSE reserves the right to modify this policy to adapt it to new legislation or jurisprudence. Any substancial change that affects the data processing on the privacy policy will be properly communicated to the owners of the data. For any aspect related to this privacy policy, you can contact THE PERFECT SENSE at the email address shown in the header.
